Keeping Home Delivery Safe and Secure in 2021

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Have you disinfected a package delivery to protect yourself from germs lately?

You’re not alone. In fact, one in three Americans do the same, according to new research. In the wake of a pandemic, we’re relying on home deliveries more than ever, and we’re taking new precautions as we adapt.

Because home delivery is convenient and safe, home delivery is a growing component of people’s lives. According to a survey of 2,000 Americans by OnePoll for EG Secure in conjunction with Alarm.com, the average person now receives 10 home deliveries a month: a startling 60% increase from the pre-pandemic average of 6. This trend is likely here to stay.

To maintain a safe social distance from others, we’re using home deliveries to get their everyday essentials like milk and toilet paper, as well as other necessities like clothing. Many of us are also using home delivery to support local businesses. Along the way, we’re discovering extra benefits that we’ll want to keep—as well as a few new worries to navigate.

Here’s what we discovered.

We’re recognizing the benefits of home deliveries.

53% of Americans have ordered a delivery to support a local business in the last year.

48% say that home deliveries feel safer than shopping in stores.

44% say that deliveries are more convenient.

36% say the items they need are sometimes sold out in stores, or online-only.

70% say that they appreciate delivery workers more than they used to.

Safety worries don’t stop at the door.

Pre-pandemic, online shoppers were primarily concerned with package theft. Today’s deliveries arrive with new concerns: worries about our health, and the health of others.

29 % of Americans worry about being exposed to germs at the front door

Two out of five now wash their hands after handling packages.

One third disinfect their deliveries before opening them.

One in six let their packages sit unopened to give germs time to die.

We’re still wary of opening the door to strangers.

While online shoppers worry about leaving packages outside, they’re also hesitant to open their doors when their deliveries arrive.

68% of Americans say they don’t open their door unless they’re certain they know who’s on the other side.

35% wait until delivery drivers leave before they open the door.

31% are worried about potential burglars posing as delivery drivers to case their home.

41% say they don’t trust that visitors are always who they say they are.

Hands-free help is on the way.

If you’re looking for a better, safer way to manage your deliveries while protecting your home and family, look no further. Our new Touchless Video Doorbell lets you see more, know more, and do more at your door, from anywhere at any time.

As part of a modern home security system powered by EG Secure, in conjunction with Alarm.com, it’s an essential home protection and management tool—and a timely improvement to make.

To get started, click here.

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